Booking Conditions & “HOTEL MAJESTY BARI” Cancellation Policy
Please read carefully the booking rules below. Each booking, after its confirmation, has the value of a contract in accordance with current Italian legislation. The contract is binding for those making the booking and for all other persons mentioned in the same, minors included.
It is possible to send a request for availability and wait for our response. Alternatively, you can book online by following the instructions available on our website www.hotelmajesty.it. Following the request you will receive an offer (non-binding). The reservation is to be considered confirmed only after our written communication showing the total price of the stay and after the payment of the deposit, to be made within 3 days by our confirmation. If the payment is not made within the requested time, the reservation is to be understood as null. The reservation becomes binding for Hotel Majesty only upon receipt of a copy of the receipt of payment of the deposit or of the credit card details on which to make the authorized withdrawal.
Send a copy of the payment by e-mail (firstname.lastname@example.org) or by fax to the number (+39) 080/5492397
At which point Hotel Majesty promises to send the client a confirmation e-mail or a summary voucher to show at check-in. Confirmation of booking implies acceptance of our cancellation and deposit terms. We kindly ask you to check the accuracy of the aforementioned confirmation data and to inform us of any anomaly as soon as possible. The communication must be received no later than 4 days from receipt of the same. After this deadline we decline any responsibility for any inaccuracies. Upon arrival it is mandatory to present a document of recognition for each person. To make changes to the reservation you need to contact the reception staff, who will do everything possible to meet the request. However, we can not guarantee the fulfillment of this request. In the case of a booking change to a period for which the price is higher than the amount paid, the customer is required to pay the difference.
General Conditions: It is required to pay a deposit (excluding tourist tax and optional services) no later than 3 days from the date of confirmation of booking. In case of failure to receive the deposit within the indicated dates, the reservation is void. The same applies to the balance. In case of non-payment of the balance, the reservation will be canceled. The amount of the deposit is equal to 30% of the amount of the stay up to 3 nights, while for longer stays 50% of the total amount. As required by the civil code in art. 1385, will not be returned in case of cancellation or no presentation. Accepted payment methods: bank transfer and credit card. The balance of the reservation must be paid upon departure. Any extras must be paid before departure.
For payments by bank transfer, we indicate the following data:
Bank transfer HOTEL MAJESTY SAS
BANCO DI NAPOLI IT40D0101004014100000006248
Send the copy of the bank transfer receipt
by fax: 080/5492397
or by e-mail: email@example.com
indicating the date of your reservation, telephone number and email address, you will receive confirmation.
Hotel Majesty reserves the right to check the validity of the credit card before the arrival of the client requesting a pre-authorization to the circuit of belonging. With the pre-authorization the hotel guarantees the temporary availability of the total amount of the stay, or a part of it, to make sure that the credit card is valid. NO AMOUNT IS COLLECTED. The pre-authorization expires automatically after 20 days from the requested date and the amount is released. In case of pre-authorized with a negative result the customer will be notified and the reservation will be canceled. In this case the hotel will have no obligation towards the customer.
Prepayment, “Non Refundable”:
If this special rate is booked, the full amount will be charged to the credit card or requested by bank transfer. The full amount is not refundable under any circumstances. In certain periods, different payment terms may apply. Please refer to your booking confirmation.
Living room extension:
The extension of the stay requires an additional reservation, and is subject to availability and rate changes.
3. Tourist Tax
At present, in the city of Bari there is no tourist tax. Possibly our rates are not inclusive of the same tax.
4. Cancellation Policy (individual bookings)
Any booking cancellation must be communicated in writing. For the cancellation policy please refer to your booking confirmation. In case of cancellation or changes made up to 2 days before the date of arrival, no fee will be charged. For cancellations or changes beyond the aforementioned term, the cost of the first night for each room canceled will be charged to the credit card given as guarantee. This cancellation policy is not valid for the non-refundable discounted rate (in this case the amount of the reservation will be charged at the time of the reservation and will not be refunded in case of cancellation).
In case of no-show, the deposit will be retained, or the cost of the first night will be charged to the credit card.
5. GROUPS Booking and Cancellation Policy
By making a reservation, the person completing the process is identified as referent to the group and confirms that he / she is authorized by the other participants to adhere to the Booking Conditions and Cancellation Policy of the Majesty Hotel. The contact person of the group is responsible for the invoice total for all the bookings confirmed by him. Requests after the expiry date must be communicated directly and exclusively by the group leader. Reservations do not include changes. It would be necessary to cancel your booking and make a new one.
Deposit: A deposit of 30% or 50% of the total booked services will be required to confirm the reservation. The deposit is never refundable.
Rooming list: The contact person of the group is responsible for sending the final guest list as soon as possible and no less than 15 days before arrival.
Any cancellations must be received in writing (by e-mail or fax). Canceled bookings will be subject to penalties as follows:
• Release 30 days prior to arrival -> No Penalty
• From the 29th to the 14th day before the arrival -> 30% penalty on the total booked
• from the 13th to the 7th day before the arrival -> 50% penalty on the total booked
• from the 6th to the 3rd day before the arrival -> 80% penalty on the total booked
• from the 2nd onwards and for NO SHOW -> 100% penalty on the total booked.
In case of “no show” or early departure a penalty equal to 100% of the entire stay will be charged. Early departures will be charged for the entire booked stay. Confirmation of booking implies acceptance of our cancellation and deposit terms.
6. Causes of force majeure
The management declines all responsibility for disruptions due to lack of supplies, fortuitous failures to the equipment or other causes of force majeure. We accept no responsibility for damage caused by other guests, atmospheric events, natural disasters, epidemics, diseases and thefts.
Do not hesitate to contact us at the following e-mail address: firstname.lastname@example.org or at the addresses indicated on the website www.hotelmajesty.it, our staff is always available for all your requests.